Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our services.

📌 1. Information We Collect

We may collect and process the following types of personal and non-personal data:

a. Personal Information

  • Name, company name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details (processed securely via third-party)

  • Purchase/order history

b. Technical Data

  • IP address

  • Browser type and version

  • Device information

  • Pages visited, time spent on pages

  • Referral source (e.g., Google search, ad click)

🔍 2. How We Use Your Information

We use the collected information for purposes including:

  • Fulfilling and managing your orders

  • Providing customer service and technical support

  • Sending invoices, quotations, and confirmations

  • Emailing product updates, promotions, or newsletters

  • Improving website functionality and user experience

  • Complying with legal or regulatory obligations

🔐 3. Data Protection & Security

We use secure protocols (SSL), encryption, and best practices to keep your information safe.
We do not sell or rent your personal data to third parties.

Only authorized personnel or service providers (e.g., payment gateway, courier services) may access your data, and solely for business operations.

🌐 4. Cookies & Tracking

We use cookies to:

  • Remember your preferences (e.g., language, login status)

  • Analyze traffic via tools like Google Analytics

  • Improve site speed and navigation

You can disable cookies via your browser settings, but some features may not function properly.

🔁 5. Data Sharing & Disclosure

We may share your data only with:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping/logistics providers (e.g., DHL, FedEx)

  • Analytics and marketing tools (e.g., Google Ads, Meta)

  • Legal authorities if required by law

We do not share your data with unrelated third parties or for resale.

🧼 6. Your Rights

You have the right to:

  • Request access to the personal data we hold

  • Correct inaccurate data

  • Request deletion (where legally applicable)

  • Unsubscribe from our mailing list at any time

  • File a complaint with your local data protection authority

To make a request, contact us at privacy@matsoncalibration.com 

🧒 7. Children’s Privacy

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect data from children under 13 years of age.

🌍 8. International Users

If you are accessing our website from outside Indonesia, please be aware that your data may be transferred to, stored, and processed in Indonesia or other countries where our servers or partners are located.

✉️ 9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
📧 Email: privacy@matsoncalibration.com
📍 Address: Jl. Mangga Dua Raya No.91, Pademangan, DKI Jakarta 14430

🔁 10. Policy Updates

We may update this policy occasionally. Any changes will be posted on this page with the updated revision date. Continued use of the site constitutes acceptance of the changes.



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